Client Testimonials in Bloomington-Normal & Pontiac, Illinois
As 25 year clients of Mid-America Insurance, we have always experienced the right coverage, the right service, and the right price with all of our insurance needs from auto, to home, to business. The staff has continued to take a personal interest in our needs both personally and professionally. We look forward to many more years in our relationship.
"Personal hands on service, always there when needed, and the value in coverage for the cost. These are just three of the simple reasons why Bratcher Heating & A/C, Inc. has done business with Mid-America Insurance since 1985. In these changing times, that says a lot."
"To whom it may concern:We have utilized the services of Hal Gray and Mid-America Insurance Services, Inc. for all of our property and liability insurance needs for our restaurant and brewery in Normal, Illinois, since even before we opened for business in 2007. Hal and the entire staff at Mid-America have been a true asset and a tremendous pleasure to work with throughout our relationship. They have always looked out for our best interests, even perhaps when it was not always in their best interest to do so. We certainly feel well protected with Mid-America as our insurance agency. Of equal importance has been the friendships we have made with Hal and Wanda Gray and other staff at Mid-America. Their frequent patronage and true support of our business and our staff goes well beyond the norm and exceeds all expectations. I cannot imagine any insurance agency being more involved with a business or better to work with than Mid-America, and I would recommend them to anyone."
Baxters American Grille has used Mid-America Insurance Services since our company's inception in June of 2010. Mr. Hal Gray has been a true business partner from the start. He has shared valuable knowledge with me regarding my insurance needs and fully explained all aspects of the insurance business to make sure my business was properly covered. Starting a new business your time is very valuable and Hal shows great respect for my time, covering all I needed to know efficiently but not over burdening me with things I do not need or do not have interest in. Hal is always “under-promising” and “over-delivering” on all my business insurance needs. I cannot recommend him or his agency enough. They have been truly great business partners.
"I have been a client of Mid-America Insurance since 1992. In that time Wanda Gray and the staff of Mid-America have given excellent customer service, providing advice and options on my insurance coverage and prompt claims response. I have always been impressed with Wanda's personal concern for me and my business and would highly recommend the Mid-America Insurance Agency."
We went to Tom Corcoran and Mid-America Insurance for our commercial insurance coverage, because I graduated from high school with Tom and knew he was someone I could trust. We did not have the best coverage prior to that and I expressed my concerns to Tom. I told him to give us the protection he thought we would need.
Recently we had storm damage to our office and we were crossing our fingers that our insurance would cover the damage. On that day we called Tom and he promptly came to assess the situation. He assured us that the coverage he provided for us would help us get back to normal. He was right.
Since then, he has come back to make sure everything was all right and that we were up and running smoothly. His professional demeanor and his concerns were heart felt and we appreciate all he did. I would encourage any enterprise looking to acquire commercial insurance to give Tom and the Mid-America Insurance Services corporation a call. You won't be disappointed.
Our agency was a victim of fraud in 2009. Despite paying our insurance premiums promptly, we had no insurance coverage at all for our buildings, our fleet of buses or for our employees. Tom Corcoran of Mid-America Insurance Services, Inc., located in the branch office in Pontiac, Illinois, stepped in and immediately began solving our dilemma. Within a day he had us insured, within a year he had worked to get us out of the worker's compensation high risk pool, saving us over $50,000 in premiums per year.
The level of service provided by Mid-America Insurance Services, Inc. to the Tarter Companies has been exemplary! Our company has auto, general liability, worker's compensation, home, and apartment owner's insurance all with Mid-America. We have been provided full comprehensive insurance from Mid-America since 2007. Fortunately, we have incurred very few claims but when they were experienced, Mid-America handled them in a timely and efficient manner. Premier service has been provided by Wanda, Jackie, and Dana for our construction bonding needs. For this line, speedy service can be the difference between us obtaining or not obtaining a construction project. Mid-America has provided a working conduit with the Cincinnati home office people. We have had our capacity met and feel we have a partnership on this very important aspect of our construction operations. Overall, we have been extremely satisfied with the products and exemplary service provided by Wanda and her staff!
President John Whitlow C.P.A., CFO
LIFE Center for Independent Living has received excellent services from Mid-America Insurance Services, Inc. for over 15 years. John Werderits has always advised us on what insurance coverage we need - and don't need – and has worked hard to save us money whenever possible.
Our agent, Hal Gray, and Mid-America Insurance Services have provided our insurance needs for over ten years. What keeps us with Mid-America is quality rated product selection, competitive pricing, professional advice, and most of all personal service. Mid-America provides more than insurance and a business relationship. Hal, Wanda and staff provide a genuine personal relationship with friendly, quality service and peace of mind that our assets are protected. Hal takes the time to meet monthly and address any questions or concerns we may have in addition to offering quarterly presentations to our management team keeping them informed on best practices for loss control; reducing our risk for claims and saving us thousands of dollars in premiums. In closing, I appreciate the monthly breakfast or lunch meetings!